Privacy Policy
We collect as little as we can, we never sell it, and everything here is written to be actually readable. Effective September 2026.
SOLA ("we", "us") is an education and community space run by SOLA Wellness Initiatives LLC, Madison, Mississippi, at asoftlandingspace.com and portal.asoftlandingspace.com. Questions about this policy, or anything in it, can go to hello@asoftlandingspace.com — a person reads that inbox.
Your name and email address — to create your account, sign you in, and send you the emails you've asked for (sign-in links, the Monday "Your SOLA week" note, and anything you opt into).
Your membership record — which parts of SOLA you have access to, whether through a purchase or because we granted it, so the portal knows what to show you.
Your session RSVPs and joins — when you save a spot or tap "Join session" we note it, so you can see what you've signed up for and so Leah knows roughly how many people are coming.
Your portal preferences — settings like reduced motion, larger text or the Monday email on/off. They exist only so the portal looks the way you asked.
Survey answers, if you choose to give them — every survey is optional and every question can be skipped. Answers are used to improve SOLA and, in aggregate and never by name, to show funders what nonclinical community support does for real people. We tell you that before each survey.
A payment reference — payments are handled entirely by Stripe. We never see or store your card number; we keep only a reference ID that lets Stripe match you to your subscription.
Messages you send us — if you use the contact form or email us, we keep the message so we can reply.
SOLA is an education and community space, not a healthcare service. We keep no medical records, no diagnoses and no clinical notes. Anything you choose to say in a live session stays in that room and is never written into your account. Anything you choose to share in a survey is voluntary, and you can ask us to delete it at any time. The one place you can choose to keep personal notes is My Toolkit, described below — it exists only if you turn it on, and it is yours alone.
We use no advertising trackers and no analytics that follow you around the internet. We will never sell or rent your information to anyone.
We use magic links — we email you a sign-in link instead of storing a password. There is no password to leak, and no password for you to remember. Your browser keeps a small amount of local data so you stay signed in on your own device; signing out clears it.
Live sessions happen on Zoom. No SOLA session is recorded, by us or by anyone in the room. Cameras are always optional, and what's shared is treated with care by all of us, per our community agreements.
My Toolkit is an optional part of the portal where you keep the strategies, accommodations and insights that work for your brain. It is off until you turn it on, and turning it on is one screen that says exactly this.
What's kept: the tools you choose to save (a name, an optional line in your words, and the moments you file them under); an optional "about my brain" note you write yourself; and, when you tell us, whether a tool helped — recorded as a yes or no, never as words. Records of "did it help" are rolled into simple counts after 90 days. We also keep the date you turned the toolkit on and, separately, whether you agreed to be counted in program evaluation.
What isn't: nothing is added to your toolkit unless you choose it. No one at SOLA — Leah included — can see your toolkit, your note, or what you've saved. The database rules that enforce this are the same ones that keep members from seeing each other's accounts.
SOLA's guide. The portal includes an AI guide to Leah's SOLA materials. You describe what's happening in your own words and it answers only from what Leah has written for SOLA, citing the piece it drew on. To do that, the words you type, the recent turns of that conversation, and a short private note about what has worked for you are sent to Anthropic, the company whose model powers the guide, for that one reply. Anthropic does not use these messages to train its models; we have asked it to retain nothing after the reply is returned, and until that arrangement is confirmed their standard short retention applies. When you leave "remember" on, your conversations with the guide are stored under your own account so the guide can pick up where you left off. They are yours alone: Leah cannot open them, nobody at SOLA can, and they are never used for anything except your own next answer. They clear themselves 90 days after the last message unless you choose to keep one, and you can read or delete any of them under Account at any time, or untick "remember" for a conversation to keep it out entirely. The one exception: if a message is flagged for safety (language suggesting danger to you or someone else), the guide stops, shows a fixed message with 988 and 911, and that message plus the two turns before it are shown to Leah so a person can follow up. Beyond that, SOLA keeps only counts and timings (that a conversation happened, which moment, which materials were cited), and the guide remembers which strategies you tried and whether they helped, and the name and tone you ask for. You can read, edit, pause or wipe all of it under Account. The guide is an AI, says so, and is not a clinician: it never diagnoses, never discusses medication, and is not therapy or crisis support. Our safety practice is published at asoftlandingspace.com/safety.
Program evaluation. Separately from turning the toolkit on, you can agree to be counted — without your name and only as a number in a group of ten or more — in figures SOLA uses to show funders what this kind of support does. That box is unchecked unless you check it, and you can uncheck it in Account.
Turning it off in Account deletes your toolkit, your note, and every "did it help" record immediately. Nothing about it is kept.
Some states (Washington's My Health My Data Act among them) treat information about a person's mental health, or a person's efforts to seek support for it, as "consumer health data" with its own rules. We think the plain-language sections above already say everything those rules ask, but here it is in their shape.
What we may collect that could count: survey answers you choose to give; the tools, notes and "did it help" records you choose to keep in My Toolkit; the fact that you attended a session. Nothing is inferred from your behaviour, and nothing is collected from anyone but you.
Why: to run the program you joined, to show you your own toolkit, and — only where you separately agreed — to report grouped, de-identified counts to funders.
Who it's shared with: the services listed under "Who touches your data," each for its stated purpose only. We never sell it, and we never share it for advertising.
Your rights: to see it, to have it deleted, and to withdraw consent, all from your Account page or by emailing hello@asoftlandingspace.com. We answer within 30 days; if we ever can't honour a request, we'll say why and how to appeal, and you can also contact your state's attorney general.
A small set of services help us run SOLA, each handling only what it needs: Stripe (payments), Supabase (secure account database and sign-in, hosted in the United States), Resend (delivering our emails), Zoom (live sessions), Vercel (hosting the website and portal), and Anthropic (the model behind the My Toolkit guide, receiving only the words you type to it and nothing that identifies you). We share information beyond that only if the law requires it.
The portal uses only the storage it needs to keep you signed in; the public website sets no cookies of its own. Because we don't track visitors across sites, there is nothing for a browser's "Do Not Track" signal to change — we treat everyone as if it were on.
We keep your account information while your account is active. If you'd like your account and its history deleted, email us — we'll do it, completely, and confirm when it's done.
You can ask us at any time to show you what we hold about you, correct something, or delete it. Email hello@asoftlandingspace.com and we'll take care of it, whatever state or country you live in. You can turn off the Monday email in your Account page or with the link at the bottom of any one of them.
Accounts are for adults (18+). SOLA supports parents and caregivers; the site and portal are not directed to children and we do not knowingly collect children's information.
If we change this policy in a way that matters, we'll email members before it takes effect — no silent updates. Effective September 2026.
SOLA ("we", "us") is an education and community space run by SOLA Wellness Initiatives LLC, Madison, Mississippi, at asoftlandingspace.com and portal.asoftlandingspace.com. Questions about this policy, or anything in it, can go to hello@asoftlandingspace.com — a person reads that inbox.
Your name and email address — to create your account, sign you in, and send you the emails you've asked for (sign-in links, the Monday "Your SOLA week" note, and anything you opt into).
Your membership record — which parts of SOLA you have access to, whether through a purchase or because we granted it, so the portal knows what to show you.
Your session RSVPs and joins — when you save a spot or tap "Join session" we note it, so you can see what you've signed up for and so Leah knows roughly how many people are coming.
Your portal preferences — settings like reduced motion, larger text or the Monday email on/off. They exist only so the portal looks the way you asked.
Survey answers, if you choose to give them — every survey is optional and every question can be skipped. Answers are used to improve SOLA and, in aggregate and never by name, to show funders what nonclinical community support does for real people. We tell you that before each survey.
A payment reference — payments are handled entirely by Stripe. We never see or store your card number; we keep only a reference ID that lets Stripe match you to your subscription.
Messages you send us — if you use the contact form or email us, we keep the message so we can reply.
SOLA is an education and community space, not a healthcare service. We keep no medical records, no diagnoses and no clinical notes. Anything you choose to say in a live session stays in that room and is never written into your account. Anything you choose to share in a survey is voluntary, and you can ask us to delete it at any time.
We use no advertising trackers and no analytics that follow you around the internet. We will never sell or rent your information to anyone.
We use magic links — we email you a sign-in link instead of storing a password. There is no password to leak, and no password for you to remember. Your browser keeps a small amount of local data so you stay signed in on your own device; signing out clears it.
Live sessions happen on Zoom. No SOLA session is recorded, by us or by anyone in the room. Cameras are always optional, and what's shared is treated with care by all of us, per our community agreements.
A small set of services help us run SOLA, each handling only what it needs: Stripe (payments), Supabase (secure account database and sign-in, hosted in the United States), Resend (delivering our emails), Zoom (live sessions), and Vercel (hosting the website and portal). We share information beyond that only if the law requires it.
The portal uses only the storage it needs to keep you signed in; the public website sets no cookies of its own. Because we don't track visitors across sites, there is nothing for a browser's "Do Not Track" signal to change — we treat everyone as if it were on.
We keep your account information while your account is active. If you'd like your account and its history deleted, email us — we'll do it, completely, and confirm when it's done.
You can ask us at any time to show you what we hold about you, correct something, or delete it. Email hello@asoftlandingspace.com and we'll take care of it, whatever state or country you live in. You can turn off the Monday email in your Account page or with the link at the bottom of any one of them.
Accounts are for adults (18+). SOLA supports parents and caregivers; the site and portal are not directed to children and we do not knowingly collect children's information.
If we change this policy in a way that matters, we'll email members before it takes effect — no silent updates. Effective September 2026.